MUG '02 Survey

Instructions

We appreciate your taking a few minutes to complete this form. Please return it to a member of the Daylight Krewe. All feedback is welcome.

Thank you,
The Daylight Krewe

Background

Name:
Email:

May we include your e-mail address and phone number in a list of EMUG '02 Meeting attendees to be sent to all attendees?
Yes
No
Daylight Applications Used
DayCart
THOR
Merlin
Database Management Package
Clustering Package
Reaction Package
Merlin Control Language
PC Models
DayCGI
JavaGrins
Rubicon
Printing Package
Daylight Toolkits Used
SMILES
SMARTS
Reaction
Depict
Fingerprint
Monomer
THOR
Merlin
Program Object
X-Widgets

1 Perspective on Daylight

1.1 How long have you been a Daylight user?
1.2 Has Daylight consistently met the level of quality and service you expect?
Yes
No
Comments:
1.3 How would you rate Daylight's rate of innovation?
Too fast, Daylight is getting ahead of reality
Right where it should be, pushing forward thoughtfully
Okay, Daylight is keeping pace with the industry
Stumbling along, innovation is happening without Daylight
Comments:
1.4 In your opinion, is Daylight focused on the appropriate cheminformatics technologies?
Yes, Daylight is right on target
Some technologies are clearly appropriate, some may not be
No, Daylight is not focused on important current technologies
Comments:
1.5 If not what technologies would you like to see us investigate?
1.6 We have placed significant emphasis on DayCart. Do you think the cartridge takes us away from other important technologies?
Yes
No
Comments:
1.7 What other tools would you like Daylight to provide?
1.8 What areas of your work do you want Daylight to address?
1.9 How can we better support you in your work?

2 Education & Training

2.1 Are the Manuals and User Guides provided via our web site useful in learning to work with Daylight software?
Yes
No
Comments:
2.2 If Daylight offered more online training resources, what types of things would you like to see?
2.3 Would you be interested in a Daylight offering an advanced programming course?
Yes
No
Comments:
2.4 If Daylight offered and advanced toolkit programming course, which areas would be of value to you?
Basic toolkit programming (SMILES, SMARTS, Fingerprints, Reactions)
THOR Database programming
DayCart Interface Programming
Database building/Data Modeling
Comments:
2.5 Which format would you prefer for an advanced programming course?
2-3 day course with lectures and hands on time, like Daylight Summer School
Bring-Your-Own- Project: week long workshop with a single lecture each morning
Technical staff available to help with your project
Comments:
2.6 Would you be interested in Daylight offering seminars in the strategic implementation of informatics tools?
Yes
No
Comments:

3 Technical Support

3.1 If you have used Daylight support, were you satisfied with the service?
Completely satisfied
Satisfied
Unsatisfied
Experienced specific difficulties (please explain):
3.2 How would you rate the response time for the support you received?
Excellent
Very good
Good
Slow
Unresponsive
Comments:
3.3 Did support provide clear, direct and specific guidance?
Yes, completely clear
Clear enough
Not so clear, but I figured it out
Not clear at all
I became more confused
Comments:
3.4 Was obtaining a demo license convenient?
Yes, no problem
It took a reasonable amount of effort
It was a slightly complicated process
It was an unreasonably complicated process
I gave up
Comments:
3.5 Were the licensing instructions clear?
Yes, completely clear
Clear enough
Not so clear, but I figured it out
Not clear at all
I became more confused
Comments:
3.6 Does the Daylight system of node-locked licenses meet your needs?
Yes
Yes, but floating network licenses are preferred
No
Comments:
3.7 Are license limits and expirations/renewals handled well by the Daylight system?
Yes
No
Comments:
3.8 Is it clear what how products you have purchased are reflected in the license files?
Yes
No
Comments:
3.9 Are you able to successfully and efficiently download our software?
Yes
No
Comments:
3.10 Have you had any problems installing Daylight software?
No problems
A few problem
Lots of problems
Comments:

4 System Platforms

4.1 What operating system(s) do you use for your servers?
SGI
IRIX 6.5
IRIX 6.4
Sun
Solaris 2.8
Solaris 2.7
Solaris 2.6
Solaris 2.5
Linux
Red Hat 7.2
Red Hat 7.1
Red Hat 7.0
Red Hat 6.2
Red Hat 6.1
SuSE 7.2
SuSE version:
other brand & version:
Other
Specify:
4.2 What operating system(s) do you use for your desktops?
SGI
IRIX 6.5
IRIX 6.4
Sun
Solaris 2.8
Solaris 2.7
Solaris 2.6
Solaris 2.5
Linux
Red Hat 7.2
Red Hat 7.1
Red Hat 7.0
Red Hat 6.2
Red Hat 6.1
SuSE 7.2
SuSE version:
other brand & version:
PC
WindowsXP
Windows2000
WindowsNT
Windows95/98/Me
MacOS
other brand & version:
Other
Specify:
4.3 What other Operating Systems would you like to see Daylight toolkits & servers run on?
Toolkits
Mac OSX
HP-UX
Tru64 Unix
other (specify):
Comments:
Servers
Mac OSX
HP-UX
Tru64 Unix
other (specify):
Comments:

Overall MUG Experience

Was MUG a good experience for you?
Were the mix of presentations appropriate?
Suggestions for future MUGs?

Additional Comments:

Daylight Chemical Information Systems, Inc.
info@daylight.com

MUG '02 Survey

Instructions

Background

May we include your e-mail address and phone number in a list of EMUG '02 Meeting attendees to be sent to all attendees?

Daylight Applications Used

Daylight Toolkits Used

1 Perspective on Daylight

1.1 How long have you been a Daylight user?

1.2 Has Daylight consistently met the level of quality and service you expect?

1.3 How would you rate Daylight's rate of innovation?

1.4 In your opinion, is Daylight focused on the appropriate cheminformatics technologies?

1.5 If not what technologies would you like to see us investigate?

1.6 We have placed significant emphasis on DayCart. Do you think the cartridge takes us away from other important technologies?

1.7 What other tools would you like Daylight to provide?

1.8 What areas of your work do you want Daylight to address?

1.9 How can we better support you in your work?

2 Education & Training

2.1 Are the Manuals and User Guides provided via our web site useful in learning to work with Daylight software?

2.2 If Daylight offered more online training resources, what types of things would you like to see?

2.3 Would you be interested in a Daylight offering an advanced programming course?

2.4 If Daylight offered and advanced toolkit programming course, which areas would be of value to you?

2.5 Which format would you prefer for an advanced programming course?

2.6 Would you be interested in Daylight offering seminars in the strategic implementation of informatics tools?

3 Technical Support

3.1 If you have used Daylight support, were you satisfied with the service?

3.2 How would you rate the response time for the support you received?

3.3 Did support provide clear, direct and specific guidance?

3.4 Was obtaining a demo license convenient?

3.5 Were the licensing instructions clear?

3.6 Does the Daylight system of node-locked licenses meet your needs?

3.7 Are license limits and expirations/renewals handled well by the Daylight system?

3.8 Is it clear what how products you have purchased are reflected in the license files?

3.9 Are you able to successfully and efficiently download our software?

3.10 Have you had any problems installing Daylight software?

4 System Platforms

4.1 What operating system(s) do you use for your servers?

4.2 What operating system(s) do you use for your desktops?

4.3 What other Operating Systems would you like to see Daylight toolkits & servers run on?

Overall MUG Experience

Was MUG a good experience for you?

Were the mix of presentations appropriate?

Suggestions for future MUGs?

Additional Comments: